Knowledge Base

Tax Forms & Information

• ★ Tax Exemption Certificate Wizard
• Boeing Distribution Inc. - 2023 W9

Password & Login

• ★ How do I reset my password?
• Registering for Access
• How do I switch between multiple accounts?
• How do I change my Login ID or Contact Email Address?
• How do I change or update my password?
• How do I login to Shop.Boeing.com/aviation-supply?

Reporting

• Reports

Browser Support & Compatibility

• ★ What web browsers are supported by Shop.Boeing.com/aviation-supply?
• Website not loading correctly?
• Firefox: How do I clear my browser cache?
• Google Chrome: How do I clear my browser cache?
• Internet Explorer 11: How do I clear my browser cache?

Shopping for Parts

• Shelf Life - Click and Pick
• How do I change, or select, my shelf life requirement?
• Why can't I view pricing on certain items?
• How do I view pricing and availability?
• How do I view inventory by branch?
• How do I refine my product search results?
See all 8 articles

Administration

• As an account manager, how do I manage my user's orders?
• As an account manager, how do I manage my user's access?

Documents & Support

• Warehouse Selection - FAQ
• Service Level Shipping Preference Email Notification
• Service Level Shipping FAQ
• Where can I find my debit memos?
• Where can I find my credit memos?
• Where can I find my commercial invoices?
See all 14 articles

Order

• How do I enter a one-time shipping address?
• How do I suppress prices on packing slips?
• Where can I find my quotes?
• Adding Quote to Cart
• Selecting Future Ship Dates
• Covered Defense Information (CDI) Check
See all 18 articles

Shipping & Returns

• ★ Dry Ice Requirements for Henkel LOCTITE® AERO Products
• Online RMA - Return Material Authorization
• Saturday Delivery
• How do I set up my ship-to profile(s)?

FAQ

• Requesting Credit Terms
• What services does Boeing distribution offer?

Rolls-Royce Pubs & Documents

• Rolls-Royce FIRST Network Directory
• ePubs Login
• M250 / RR300 Warranty and Email Form
• M250 | RR300 | T56/501 Order Forms
• M250 Exchange Pricing
• RR300 Exchange Pricing
See all 12 articles